Frequently Asked Questions
Security
FabricManipulation.com is a company started by Lynetta Welch; Lynetta has over thirty-five years of professional experience performing and creating magic.
Yes! All order transactions and information are secure via our payment processor, PayPal. PayPal has been a leader in online payment processing and we trust in their secure infrastructure. You can learn more about PayPal's security here.
We currently accept all major credit cards and PayPal payments.
We are in the business of selling magic effects and apparatus, not names and personal information. We hate to be spammed too. For more detailed information on our privacy policy visit our Privacy Policy page.
Shipping
We do offer International shipments. International shipping rates are calculated at checkout excluding VAT costs. All VAT fees are the responsibility of the customer. **Due to some countries customs departments, we cannot guarantee the timing of shipments and/or accuracy in delivery. PRODUCT EXCLUSIONS: Sorry, we do not process International Topit Orders.
We charge $19.95 shipping, handling and insurance for topit orders return shipped within the USA; all topit orders are insured for the value of the jacket, including the cost of the topit. If you send us a jacket that has an original value over $400.00, additional insurance charges will be applied. It is the customer's responsibility when sending their jacket to state the value. This will enable us to place the correct amount of insurance on your jacket when we return shipment. After we install your topit, we will send the jacket back to you via FedEx Ground or USPS Priority Mail.
NOTE: You cover the cost of shipping + any insurance for your jacket when you originally ship to us.
Sorry, we cannot process International Topit Orders.
Our products have earned their reputation for quality because they are created with the professional working magician in mind. We take pride in every item we make. All of our products are handmade in the United States, one at a time and most all are made upon ordering. We do our best to deliver products in a timely manner, however, due to the amount of time that we put into each and every product, we ask that you please give us 2 - 6 weeks to ship your items. If you are in a rush, please contact us directly and we will let you know if your products can be shipped sooner.
Product Ordering
No. Customers should not feel obligated to order more than what they want and need.
Your order will be processed in the same manner and speed no matter how you order it.
We will notify you via email once your order has been shipped.
Our business hours are 9am – 6pm Pacific Standard Time Monday – Friday. However, there is a chance you will catch us here beyond those times. You can order online and email us 24 hours a day.
No. Not at this time. Fabric Manipulation does not have any authorized retailers or distributors. We keep an eye on the quality and craftsmanship of our products, therefore we prefer to build relationships with our customers directly.